PRIVACY POLICY

This privacy statement explains how TRAVELCANADA-ETA.ONLINE collects and secures any information you provide when using this website. TRAVELCANADA-ETA.ONLINE is dedicated to protecting your privacy. Before using this website, users are advised to read the privacy policy.

For any doubts or questions related to this Privacy Policy, you can contact our Customer Service Team HERE.

Information security principles

Your information's security is something we are very concerned about. We have appropriate physical, technological, and managerial safeguards in place to protect and secure the information we collect online. This prevents unauthorized access or disclosure. Your payment information is only ever collected using the secure servers at, and we never give your payment information to any other company, including ourselves.

What is the legal justification for collecting your personal data?

We only use your personal information when we have a legit reason to. The reason we gather and process your personal data will determine the legal basis. The following will typically serve as the legal basis:

The authorization you granted us to use your personal information for the reasons we disclosed to you when we collected your data (i.e., to respond to your information queries when you contact our Customer Service Team).

When you purchase our Services or when we give you operating emails to keep you informed or when we send you a payment confirmation email.

to uphold our legal commitments and/or to fulfill the official needs of the relevant administrative, judicial, police, or other governmental institutions.

How Long Do We Keep Your Personal Data?

Your personal information will only be kept by us for as long as is required to fulfill the purposes for which it is being processed. After that, it will be retained and properly blocked until the Company has complied with its legal obligations and has met its operational needs, objectives, and strategies. In this regard, we will keep your personal information as long as it takes to address and defend our legitimate interests in relation to any claims involving the services we provide, to respond to your requests for information and/or refunds, to fulfill your application, and to contact you in case we need to check the provided details or to request further information.

Manage your Private Details

You have the right to ask us to erase any of your data from our systems that we have collected as a result of a purchase you made from us at any time. To do this, kindly inform us to remove all of your personally identifiable details from our systems by sending an email to support@travelcanada-eta.online with your complete name in the subject line. Within 24 hours, your data will be deleted.

Cookies

On our website, we make use of "cookies," which are tiny data files that help us keep track of the computers that visit us and how often.

Adjustments to the privacy statement

This privacy notice is subject to change at any time, and any significant revisions will be communicated to you in a new privacy notice.