REFUND POLICY

Fees

By agreeing to these terms and conditions and making a successful payment, you are giving the data processing team at CANADATRAVEL-ETA.ONLINE permission to handle the processing of your eTA application on your behalf.

The application fee ranges to $49,99 USD and includes the following advantages: Application Verification Admission and error checks are performed on applications, and rejected eTA applications are reimbursed. Email support is also available around-theclock.

Any loss or harm resulting directly or indirectly from the denial of authorization for any Transaction on account of the Cardholder exceeding the preset limit that we and our acquiring bank have periodically mutually agreed upon shall not be the responsibility of us as a merchant.

Cancellation of the provision of assistance services and application process

The cancellation policy for the provision of assistance services is as follows: The Customer may request the cancellation of our professional assistance services in the process of checking, filling out and submitting the application form for obtaining or renewing the eTA form at any time, only if the request is made before we submit the application to the Canadian Government.

Refund Request

Email HERE with any official complaints or requests for refunds.

Refund process

Your refund request submitted through our email,will be processed by our refund team Within 24 hours.

Processing fee

We will provide you with a full refund if your application has not been processed. However, if your application was processed we reserve the right to impose the processing fee.